Gaithersburg,  MD 
United States
  • Booth: 200

Enable the Digital World

OpenText offers the industry’s most comprehensive set of Enterprise Information Management (EIM) capabilities which integrate across the full range of DoD systems and applications. EIM capabilities for SAP, Oracle EBS and Microsoft SharePoint extend to provide deep connection with structures, roles and permissions, along with seamless UI integration.

Unite information securely, transform operations, and make your data work for you with trusted government solutions from OpenText


Brands: Enterprise Information Management (EIM) Experience Suite (CEM) OpenText Cloud (Cloud) Process Suites (BPM) Content Suite (ECM) Information Exchange (IX) Actuate eDocs

 Press Releases

  • OpenText Release 16 Combines End-to-End Information Management, Business Networks and Analytics to Enable the Digital World

    Waterloo – 2016-4-12 – OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced the availability of OpenText Release 16, the most comprehensive, integrated digital information platform. Introduced at OpenText Enterprise World 2015, OpenText Release 16, featuring Suite 16 and Cloud 16, is a single platform that manages and analyzes the entire flow of information, addressing key areas of the user experience, machine-to-machine integration, automation and other aspects of the digital first organization. OpenText Release 16 can be deployed on-premises, in the cloud or in hybrid cloud environments.

    Innovations in technology have triggered a digital disruption that has changed the way organizations work, interact with customers, and approach business processes. Companies need to evolve, transform and fully embrace digital technologies to compete. OpenText Release 16 is a comprehensive digital platform that helps customers make a coordinated digital transformation through a single vendor. Delivering products and technologies that address the entire flow of information through an enterprise, OpenText Release 16 provides customers with an integrated and agile solution that can be deployed to digitize any business process, managing information through its entire lifecycle.

    “Digital disruption is toppling market leaders and restructuring industries faster than ever before. In a digital world, the winners will be the ones who find new customers, discover new markets, and pursue new revenue streams using digital channels. These will be the digital leaders, and they will have the competitive advantage,” said OpenText CEO and CTO Mark J. Barrenechea. “With OpenText Release 16, we offer the only integrated EIM platform essential to becoming an information company, and in the digital world we are all Information Companies.”

    “OpenText is at the center of how DDR collaborates as an organization, with OpenText Content Suite having been a key infrastructure application for more than 10 years,” said Kim Scharf, Vice President of IT Enterprise Services, DDR Corp. “Over that time, OpenText solutions have enabled us to manage the growing volumes of content and drive innovation across our business. As we continue to compete in an increasingly digital world, we look forward to implementing the many new features of OpenText Release 16."

    “New entrants in the marketplace are taking advantage of new platforms, tools, and integrations to displace many of the established market leaders,” said Nick Patience, Research Vice President, Software, 451 Research. “In a digital world, organizations must embrace digitization or face the risk of losing market share, or worse, becoming obsolete.”

    OpenText’s digital platform addresses key business goals that drive digital transformation. With core elements spanning the entire EIM portfolio, OpenText Release 16 meets customer requirements to enhance their digital business processes. Key principals behind Release 16 include:

    • On-Premises, Cloud & Hybrid Capabilities: OpenText solutions can be consumed on-premises, in the cloud, or in combination (hybrid) to meet customer requirements. In addition, all OpenText suites are available as Managed Services on-premises or in the cloud to best meet customers’ business needs.
    • Analytics and Reporting Integration: Combining Information Hub and Big Data Analytics, OpenText Release 16 offers an integrated solution for predictive and embedded analytics and reporting. Analytics will be integrated across OpenText EIM suites to bring greater business insights and actionable analysis throughout the information lifecycle.
    • Information Flows: Delivering products and technologies capable of addressing entire information flows, OpenText Release 16 ensures customers of the efficient governance, security and availability of the information that powers their organizations. Example information flows include: Capture-to-Disposal; Create-to-Consume; Procure-to-Pay; and Event-to-Outcome.
    • OpenText Business Network: OpenText Information Exchange has evolved into the OpenText Business Network. Powering digital business with deeper business process support and rich analytics, OpenText Release 16 enables customers to work across their extended trading ecosystem. OpenText Business Network offers Active Applications, including Logistics Track & Trace and Active Orders Analytics. Operational and supply chain analytics dashboards will be available with the flexibility for customers to blend and visualize data specific to their Business Network transactions.
    • Mobility: Mobile technologies are at the center of the information management strategy. OpenText Release 16 features a new version of AppWorks, a common application gateway for OpenText Suite 16 and OpenText Cloud 16 products based on the responsive HTML5 technology and REST API as well as Improved Mobile Support for Content Suite and Active Documents. In addition, functional improvements to mobility have been implemented across all EIM suites.
    In addition, OpenText Release 16 includes many new functional capabilities across Suite 16 and Cloud 16. Among the highlights are:
    • Integration with PostgresSQL: OpenText Release 16 provides integration with the PostgresSQL open-source database, which can significantly lower the cost of the underlying software infrastructure for customers.
    • Connected Workspaces: Aligning ECM to business processes changes the way content and information is managed and deployed. Connected Workspaces provide collaboration templates that ensure folders, metadata, records management, and permissions are created and applied seamlessly.
    • OpenText Core: Integration with Content Server allows customers to import files from Content Server to OpenText Core for collaboration in the cloud with internal and external stakeholders, while maintaining enterprise security and information governance compliance. In addition, OpenText customers renewing maintenance and support (on-premises or in the cloud) are entitled to register for OpenText Core at no additional cost, to enable content integration and collaboration between OpenText Suite 16 and OpenText Core.
    • Simplified Application Development: Entity Modeling enables the development of next generation business process applications via a new, low-code development approach. An alternative to process-centric design, entity modeling allows the citizen developer to build an application by focusing on an information-driven work-flow.
    • Social Capabilities and Integrations: New ECM capabilities put social interaction directly in-line with content to improve collaboration and enrich search with activity feeds, in-line commenting, and user profile management.
    • Enhanced Compliance and Security: Records Management can now help enforce mandatory security clearance and supplemental markings for object types for enhanced compliance and security capabilities.
    • Adaptive Media Delivery: Simultaneously deliver right-sized media assets - images or graphics –to multiple channels, eliminating manual resizing, reformatting and one-off publishing of digital media while tracking usage and reach.
    OpenText Enterprise Information Management (EIM) strategy enables organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. Click for more details on new features and capabitlities in OpenText Release 16.

    OpenText Suite 16
    OpenText Suite 16 is a set of four on-premises suites that depict the latest innovations in Content Suite, Process Suite, Experience Suite, and Analytics Suite. Each suite repre¬sents a set of integrated products that can run either on-premises, as a subscription in the OpenText Cloud, or as a managed service.

    OpenText Cloud 16
    OpenText Cloud 16 is a set of five cloud-based offerings that represent the next genera¬tion of innovation in Content Cloud, Process Cloud, Experience Cloud, Analytics Cloud, and the Business Network. The OpenText Cloud 16 offerings span solutions from native SaaS to suites delivered as Managed Services.

    About OpenText
    OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTC) visit

    Connect with us:
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    Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    Copyright ©2016 Open Text Corporation. OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text SA or other respective owners. All rights reserved. For more information, visit: .
  • Acquisition to Strengthen OpenText Enterprise Information Management Offerings

    Waterloo, Ontario – 2016-4-18 – Open Text Corporation (NASDAQ: OTEX) (TSX: OTC), a global leader in Enterprise Information Management announced today it has entered into a definitive agreement to acquire certain customer experience software and services assets from HP Inc. (NYSE: HPQ). The software assets acquired include HP TeamSite, a modern multi-channel digital experience management platform for web content management, HP MediaBin, a digital asset management solution, HP Qfiniti, an intelligent workforce optimization solution designed to improve enterprise contact center management, as well as HP Explore, HP Aurasma, and HP Optimost.

    More information on these solutions can be found at .

    OpenText expects that the acquisition will complement its current software portfolio, particularly its Customer Experience Management and Cloud offerings, allowing OpenText to better serve its customers by offering them a wider selection of software solutions. In addition, this acquisition is expected to enhance the multi-channel digital experience of OpenText’s customers by providing them with leading software products in marketing optimization, mobile marketing, and voice of the customer programs.

    OpenText looks forward to welcoming the HP Inc. Customer Experience Software employees, customers, and partners to OpenText upon close of the transaction.

    Terms of the Agreement
    The transaction purchase price is approximately $170 million. The Customer Experience software business being acquired is expected to generate between $85m and $95m of annualized revenues, be immediately accretive and be on the OpenText operating model within the first 12 months after closing. The transaction is expected to close in the fourth quarter of fiscal 2016 and is subject to customary regulatory approvals and closing conditions.(1)

    More information can be found in our presentation at

    About OpenText
    OpenText is the largest independent software provider of Enterprise Information Management (EIM). For more information please visit .
  • Global Tour Gathers Thousands of Industry Leaders from Sydney to London

    WATERLOO, ON – 2016-2-17 – OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM),today announced its Innovation Tour 2016 conference series. The global series of events will be held in five cities around the world from February 23rd to March 10th, 2016. Thousands of attendees will have the opportunity to take advantage of keynotes, CIO presentations, breakout sessions, roundtable discussions, executive tracks, and networking opportunities to explore the latest trends in digital business and prepare attendees for success in the digital world.

    Mark J. Barrenechea, OpenText CEO and CTO, will deliver OpenText’s vision for a digital world at Innovation Tours 2016: Sydney, Tokyo, Paris, Munich and London. Steve Murphy, President, OpenText and Muhi Majzoub, EVP Engineering, OpenText, will also be providing keynotes.

    “Every company is an information company in the digital age,” said OpenText CEO and CTO Mark J. Barrenechea. “Every company must fully digitize. It is the key enabling platform for competitiveness and efficiency over the next decade. The Innovation Tour 2016 events are an opportunity for OpenText to share our vision of a digital world, and the solutions that will enable it, with thousands of customers around the world.”

    Attendees at all Innovation Tour events will experience first-hand OpenText’s next generation of Enterprise Information Management (EIM) solutions – OpenText Suite 16 and OpenText Cloud 16 - developed to address the key business goals that drive digital transformation.

    Barrenechea continued, “OpenText Release 16 is the world’s first digital platform. It is designed to run in the OpenText Cloud, third-party clouds, or on-premises, completing customer needs on where they need to place their work-loads. Release 16 is one platform to manage and secure your enterprise information, to exchange that information Cloud-to-Cloud and to provide information analytics and predictions. Release 16 will increase customer competitiveness, operational efficiency, increase security, help transition to millennial workforces and ultimately create a better way to work.”

    In addition to executive and customer keynotes, each event will showcase leading OpenText technology and solutions in dedicated breakout sessions.

    For more information, and to register for any of the OpenText Innovation Tour events, please visit:

    About Release 16: OpenText Suite 16 and OpenText Cloud 16 OpenText Suite 16 will consist of four on-premises suites representing the next generation of innovation in Enterprise Content Management (ECM), Business Process Management (BPM), Customer Experience Management (CEM) and Analytics. Each suite represents a set of integrated products that together offer customers a complete solution for their EIM needs.

    The new OpenText Cloud 16 offering presents OpenText’s next generation of innovation in ECM, BPM, CEM, Business Network, and Analytics solutions as cloud-based offerings, deployable on both the OpenText Cloud and third-party cloud platforms.

    About OpenText
    OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTC) visit
  • New SAP® Hybris® Digital Documents by OpenText Goes Beyond Traditional CRM to Help Customers with Digital Transformation

    WATERLOO, ON – 2016-3-3 – OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced the extension of a global reseller agreement with SAP (NYSE: SAP), whereby SAP will resell the SAP® Hybris® Digital Documents application by OpenText. SAP Hybris Digital Documents helps customers digitally transform their businesses and go beyond traditional CRM with a unified platform for engaging digital content and communications. It is complementary to the SAP Hybris Digital Assets Management application by OpenText, a market-leading omni-channel DAM (Digital Asset Management) solution.

    Communicating one-on-one with a customer or prospect is critical to every omni-channel strategy. To accomplish this, many companies are moving to digitize their customer communications. SAP Hybris Digital Documents enables businesses to leverage big-data insights to provide proactive, contextualized communications with their customers that are tightly integrated into data and processes running in SAP Hybris solutions, as well as integration with the SAP HANA® platform for analytics.

    “Digital transformation is at the core of both OpenText and SAP Hybris solutions, helping enable customers to become a true digital enterprise,” said Adam Howatson, chief marketing officer at OpenText. “With a unified platform and personalized communications, SAP Hybris Digital Documents increases the value and completeness of SAP Hybris Commerce, SAP Hybris Marketing and SAP Hybris Billing by enabling proactive and personalized digital customer communications. SAP Hybris Digital Documents allows businesses to take a critical step towards digitizing their business processes, helping them create a seamless digital journey and consistent, reliable and accurate customer experience. With the strength of these combined offerings, OpenText has been named the SAP Hybris Global ISV Partner of the Year for the second year in a row.”

    CRM, commerce, marketing and billing communications have multiple point solutions, but typically lack a unified touch point that tightly integrates across all channels and applications. SAP Hybris Digital Documents tightly integrates with SAP Hybris solutions, and is designed to be managed entirely within the SAP Hybris solution with relevant data from systems running the software. SAP Hybris Digital Documents helps customers to:

    • Convert bills into digital customer communication channels with customer-specific customer service, billing and marketing messages with the SAP Hybris Billing solution
    • Drive revenues with personalized store receipts, packing lists, price tags and labels with SAP Hybris Commerce solutions
    • Generate leads and improve satisfaction with personalized emails, and proactive notifications and correspondence
    • Configure individual and mass quotes and contracts with SAP Hybris Commerce, the SAP Customer Relationship Management application and the SAP Configure, Price, and Quote solution
    • Contextualize customer interactions with integration to SAP HANA

    Embedded in SAP solutions for customer engagement, SAP Hybris Digital Documents helps companies produce many forms of communication that are customized and unique to the specific recipient. Aimed at eliminating the need for multiple and complex solutions, companies will be enabled to have a unified platform to help simplify omni-channel communications and personalize the information across channels, helping to allow information to be pushed out quickly and consistently by the business.

    “Enabling a true omni-channel strategy is key to success for today’s businesses,” said Brian Walker, chief strategy officer with hybris. “SAP Hybris Digital Documents offers the ability to deliver personalized and unified customer communication, a key element in driving relevant and consistent omni-channel engagement. Our customers can benefit from a simplified digital strategy that combines data and content tailored to each of their channels and audiences.”

    SAP Hybris Digital Documents and other solution extensions from OpenText resold by SAP are part of the OpenText EIM strategy, enabling organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. The OpenText EIM strategy consists of comprehensive and integrated product suites including Content Suite, Process Suite, Experience Suite, Discovery Suite, Information Exchange and Analytics.

    About OpenText
    OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTC) visit
  • Big Data Analysis Solution Monitors, Compares, and Visualizes Media Coverage Surrounding U.S. Presidential Race with OpenText Release 16

    WATERLOO, ON – 2016-2-1 – OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced Election Tracker '16. Election Tracker ’16 allows users to visually monitor, compare, and analyze media coverage surrounding the 2016 U.S. Presidential Election coverage from the world's top online news publications and agencies. Individuals are encouraged to access the election tool at for a complete picture of the current media coverage of the U.S. Presidential election.

    Election Tracker ’16 curates text from thousands of online news articles and global media outlets, to create meaningful, visual, and highly interactive dashboards that summarize and compare coverage across news outlets, presidential candidates, hot topics, and tone. With Election Tracker ’16, users can visualize election trends as they unfold in the news media. The interactive tool can also compare candidates based on mentions across topics, history, geography, or sentiment. The topics, which represent key election issues, are dynamically generated from the news coverage. was built using Process Suite, Content Suite and Analytics Suite Release 16.

    “Analyzing both structured and unstructured data provides a full picture of any situation to enable smarter, data-driven business decisions,” said Adam Howatson, chief marketing officer at OpenText. “Election Tracker '16 evaluates election news coverage, using the articles themselves as a source of unstructured data. OpenText technology actually analyzes the content of the unstructured data, much in the way a human would, only much faster and with a perfect memory and better aggregate insight over massive volumes. Election Tracker ’16 is a working example of unstructured data analysis in action and showcases its ability to provide a solution to an increasingly common business concern across all industries.”

    Election Tracker ’16 is a prime example that demonstrates the power and importance of unstructured data analysis. While many databases and data visualization tools are available, most only deal with the structured data in an organization. However, as the amount of unstructured data contains far greater insight and context, organizations are facing a fundamental challenge. With OpenText, organizations can access and harvest data from any unstructured source, including documents, web sites, social sites (Twitter, Facebook, LinkedIn), email, document archives (PDF), RSS feeds and blogs – even EIM, ECM, CRM and other core Enterprise systems. These sources can then be combined with structured data to provide a complete picture of the organization and valuable context including customer sentiment, discussion, brand coverage, media and internet trends or anything you can imagine.

    Most pure-play text analytics solutions on the market today do not create a full analysis. They are limited to translating free text to entities and taxonomies, leaving the actual visualization and analysis to other technologies. Election Tracker ’16 combines the power of content analytics with data analytics by leveraging OpenText InfoFusion to process the content and OpenText Analytics Information Hub to provide dynamic, secure, and scalable visualization of the data.

    OpenText Release 16 powers

    OpenText InfoFusion provides standard taxonomies for classifying and extracting meta-data from raw text, assessing its sentiment, and extracting entities such as places, people, organizations, trademarks, products or election issues. Using OpenText Analytics Suite - Information Hub, customer are able to represent the data in any visual format required, offering a huge palette of out-of-the-box charts, graphs and maps for effective data visualization. Specializing in custom visualization, Information Hub can create visuals such as word clouds, treemaps and heatmaps and delivers them as HTML, PDF, Excel, Word, PowerPoint and more. All the information is stored and secured in OpenText Content Suite.

    The OpenText EIM strategy consists of comprehensive and integrated product suites including Content Suite, Process Suite, Experience Suite, Discovery Suite, Information Exchange, and Analytics.

    About OpenText
    OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTC) visit